Please note that general use of our Site does not require you to provide any personal information; but access to certain specialist sections of our Site will require you to provide certain information.
Under the Data Protection Act 1998 and the General Data Protection Regulation (collectively “the Act”), you have the right to know how your personal information will be stored, used and transferred by Nucurrencies and you also have rights to access and control the use of that information. Personal information means any information that can identify you; such as your name, email address, or phone number. For the purpose of the Act, the Controller of your data is Nucurrencies Ltd, 38-40 Bell Street, Reigate, Surrey, RH2 7BA (hereinafter “Nucurrencies“; “we“ or “us“).
Our supervisory authority for data protection purposes is the U.K. Information Commissioner’s Office (www.ico.org.uk). If you believe that we have processed your personal data in breach of this Privacy Statement or any other aspect of the Act, you have the right to lodge a complaint with the Information Commissioner’s Office.
By visiting our Site you accept and consent to the practices described in this notice.
1. Information collected using our Site and our use of this information
a) Contact Forms
Our Site gives you the opportunity to provide information to us by filling in a contact form for example to register for a free trial or demo, request a quote or information on our services, register for a webinar or indicate your interest in a job opportunity at Nucurrencies. The information you give to us may include your name, address, email address and phone number, age and date of birth, employer information and information about your role. We use this information to:
- provide you with the information, products and services that you request;
- provide you with information about other goods and services we offer that are similar to those you have already purchased or enquired about (unless you have told us not to provide such information to you);
- provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you (if you have consented to this);
- to personalise your experience on our website and ensure that our website is displayed in the most effective manner for you and your computer.
b) Log-in information
When you visit our Site we collect standard internet log-in information and details of visitor behaviour patterns, such as the date and time of your visit; the type and version of the browser you use; your operating system; and your Internet Protocol (IP) address. This data is anonymous and enables us to further develop and enhance our website.
c) Newsletter and Business updates
Our Site offers you the opportunity to subscribe to our “Market Update” newsletter. To subscribe to this newsletter, we require a valid email address. When subscribing to our business updates or our newsletter, we will store your IP address as well as the date and time. We will not collect any other data. The data thereby collected is used solely for the purpose of sending you our newsletter. No data is transferred to third parties, nor is any of this information matched to any information that other components of our website may collect. You may cancel your subscription to the newsletter at any time. You will find additional details in the email confirming your subscription as well as in each newsletter.
We use third party software and services for our email communications and we track user activity to ensure we are sending relevant content and providing a positive user experience.
d) Use of registered user customer service area
When accessing the customer service area on our website which is reserved for registered users, you have to register using your unique user name and password. This information will be used to verify that you are an authorised user and not for any other purposes. In addition, we will record information about the services you have accessed through the registered user area for accounting purposes, to comply with our statutory obligations under applicable data protection laws (e.g. to document your legitimate interest for accessing data), for our internal statistical and analytical purposes.
You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.
f) Use of Google Analytics IP anonymisation feature
Our website uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter “Google “). Google Analytics employs cookies, which are text files that are stored to your computer to facilitate an analysis of your use of our website. The information generated by these cookies, such as time, place and frequency of your visits to our website, including your IP address, is transmitted to Google’s location in the US and stored there. Google states that the IP address submitted by your browser will never be associated with other data held by Google.
We use Google Analytics with an IP anonymisation feature on our website. In doing so, Google abbreviates and thereby anonymizes your IP address before transferring it from member states of the European Union or signatory states to the Agreement on the European Economic Area. Google will use this information on our behalf to evaluate your usage of our site, to compile reports on your activity on our website for us, and to provide us with other services related to website- and internet usage. We use that information for statistical purposes. Google may also transfer this information to third parties if this is required by law or to the extent this data is processed by third parties on Google´s behalf.
Google offers a disabling option for the most common browsers, thus providing you with greater control over the data which is collected and processed by Google. If you enable this option, no information regarding your website visit is transmitted to Google Analytics. However, the activation does not prevent the transmission of information to us or to any other web analytics services we may use. For more information about the disabling option provided by Google, and how to enable this option, visit https://tools.google.com/dlpage/gaoptout.
You can also deactivate personalized marketing via the following link (https://support.google.com/ads/answer/2662922?hl=en&ref_topic=7048998),
2. Storage and transfer of information to third parties
We will store your information on our secure servers and we will ensure, where your personal information is transferred to third parties or outside of the EEA, that appropriate measures are in place to protect your personal information and ensure that it is processed in accordance with the Act at all times.
3. Links to other websites
This Privacy Statement does not cover the links within our website to other websites. We encourage you to read the privacy statements on the other websites you visit.
4. Changes and amendments to our Privacy Notice
We may change and amend this Privacy Notice from time to time. Changes will be communicated through updates to this Notice so we recommend that you regularly access our Site to ensure that you agree with any changes or amendments.
5. Access to your personal information / Right of rectification and erasure
You have the right to request details of personal information that we hold about you, under the Act. If the information we hold about you is outdated or incorrect you have the right to request an update and correction of the relevant data. You may also have a right to request the erasure of personal data we hold about you provided that we do not have a statutory obligation or an outweighing legitimate interest to keep such data. Any request for access, rectification or erasure must be made in writing to the contact address set out in Section 6 below.
6. Contact Address
If you have any comments or questions regarding this Privacy Notice or our use of your personal information, please contact us at:
38-40 Bell Street,
Surrey, RH2 7BA
Freephone: 0800 1300 986